1. No antenna available to sample between products despite having 2 on site in apparent state of readiness... dumb

2. No employee interaction to help in any of that... double down dumb

3. Whatever is on their computers must be what they get paid to do, because selling radio equipment doesn't seem too interesting to them.

It was nice they provided you a dry hump to help you get an idea of what you wanted, now giga parts gets the invoice. Sound retail strategy there. 4 guys, say 1000/day just to cover that, on lost sales? Ya know, I'm dumb but even I know that kind of burn is unsustainable.