The only question is, is this a one facepalm moment, or a double?
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So we have a procedure in place to create electronic documents (PDF) out of our agency management system, essentially a version of what most people think of as a mail merge (ie, canned standard document format that data is filled into depending on the client, the insurance app, and so forth)
I get a call to help one of our Commercial Lines users with a scanning issue. I notice that the document he's trying to scan is a printed version of one of these 'canned' documents, only on company letterhead and signed.
So I ask him... why?
You see, we created several years ago, for some of these document sets, a version that includes as header & footer the layout of the letterhead. The idea being that we can create a PDF on the fly that looks EXACTLY like the printed-to-letterhead-paper version, for electronic delivery. Including the signature of the appropriate person. I put a lot, and I do mean a LOT, of hours creating all of these, years ago, and still put in several hours each month on updates, revisions, new versions, and so forth. Saves time, and saves paper... we figured anywhere from one to three reams of letterhead each day, and that adds up over time.
So why is he going to the trouble of printing, signing, and then scanning the document, when it's 'duplicate' can create the EXACT same thing? (I should add that this is someone in his late 20's, not a curmudgeon the age of a gym teacher who's grumpy and set in his ways)
"Oh. I guess I could. But I need the exercise."
So:
One?
1 Facepalm Leia.jpg
Or Two?
2 Facepalms TNG picture only.jpg
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Moving on, my posts are not helpful 
Originally Posted by AF7XM
