Page 1 of 3 123 LastLast
Results 1 to 10 of 23

Thread: Out of memory errors..

  1. #1
    SK Member Feb 2017 W4GPL's Avatar
    Join Date
    Jan 2008
    Location
    DM79ms
    Posts
    8,660

    Exclamation Out of memory errors..

    Hey gang..

    Just a FYI -- we're getting a lot of out of memory errors.. I'm still trying to track down why MySQL is running itself into the ground all this sudden, but I've yet to find the culprit. This is causing the site to crash now and again.. I'll keep you updated as I have more information.

    I've tuned back some of the MySQL memory usage.. hopefully that will solve the problem for now.

  2. #2
    Banned
    Join Date
    Oct 2009
    Location
    Oregon, IL
    Posts
    7,717
    I was hoping to hear you are out of memory errors.

  3. #3
    Pope Carlo l NQ6U's Avatar
    Join Date
    Jun 2010
    Location
    Maritime Mobile
    Posts
    29,876
    I have out of memory errors quite frequently. And I ain't talkin' about my computer.

  4. #4
    SK Member Feb 2017 W4GPL's Avatar
    Join Date
    Jan 2008
    Location
    DM79ms
    Posts
    8,660
    Emily R: Hello, thank you for contacting SoftLayer. How can I help you today?
    Jeff Iddings: I'm interested in upgrading my server's RAM, but upgrade site won't let me do so.. can my server not handle anymore RAM?
    Emily R: One moment while I look into this please.
    Emily R: We can do this manually
    Emily R: How much do you want in total?
    Jeff Iddings: Another 2GB - but can you do any better on the price?
    Emily R: I'm checking on this now
    Emily R: Checking on the RAM pricing
    Emily R: The next step up is 8GB (you have 4GB and it can't take 6GB)
    Emily R: So you'd need to add 4GB additional RAM.
    Jeff Iddings: Ugh.
    Emily R: I can give it to you for $40. The list price is $60.
    Emily R: monthly...
    Jeff Iddings: No way.
    Jeff Iddings: I can get a whole new server elsewhere for less than I'm paying now with that much RAM.
    Jeff Iddings: as I can't step up to 6GB (as the portal says I can), I'll do 4GB for $20/mo, no more.
    Jeff Iddings: Or else I'm going shopping.
    Emily R: I will evaluate the whole server pricing because I can't do $20 on the RAM but let me see if I can reduce something else that you already have
    Emily R: Right now you're getting $20 off the server and 4IPs for free, which are $4. If you were to order the server today, the cheapest we could offer it would actually be higher than what you are paying now.
    Emily R: But, I can do the 4GB RAM at $32/month additional and that's the absolute rock bottom lowest
    Jeff Iddings: If you charge me $32 a month for the RAM I really do need, I assure you that will push me into shopping for a new server this month -- maybe it won't be with Softlayer. Is $12 worth losing a long time customer over?
    Jeff Iddings: It's a commodity, of course you can offer it at any price you all choose.
    Emily R: I don't think it is worth losing you as a customer, no
    Emily R: I can't offer it at any price I choose, my job would be at risk
    Jeff Iddings: I'm speaking the collective 'you' -- not you.
    Jeff Iddings: Softlayer, I mean.
    Emily R: But, I can tell my boss you are planning to leave us because of $12
    Jeff Iddings: Well it's not because of $12, it's because of the total..
    Jeff Iddings: Yeah, if you want to escalate it to someone..
    Emily R: I'll do that for sure. I'm going to open a ticket regarding this and will update you within the ticket as soon as I have an update.
    Jeff Iddings: I can hardly afford what I have now. I'm sorry for giving you a hard time about it.
    Jeff Iddings: Thank you.
    Emily R: No worries, I understand.
    Emily R: You're welcome!
    Jeff Iddings: Alright, I'll keep an eye on that.
    Jeff Iddings: Need anything else from me?
    Emily R: Not at the moment, just keep an eye out for the ticket updates
    Jeff Iddings: thanks again


    Guess who is paying $20 a month?

  5. #5
    Pope Carlo l NQ6U's Avatar
    Join Date
    Jun 2010
    Location
    Maritime Mobile
    Posts
    29,876
    Nice work!

  6. #6
    SK Member Feb 2017 W4GPL's Avatar
    Join Date
    Jan 2008
    Location
    DM79ms
    Posts
    8,660
    Score one for being a colossal pain in the ass!

  7. #7
    Orca Whisperer kf0rt's Avatar
    Join Date
    Jan 2007
    Location
    Denver 'burbs
    Posts
    11,068
    Renting RAM? Whoda thunk it?

  8. #8
    Island Godfather NA4BH's Avatar
    Join Date
    Mar 2010
    Posts
    10,933
    Nice !!!!

    Is that a Speedo on the penguins face?
    "Friendships come in strange packages
    The best ones are opened with a smile"

    NA4BH '15

  9. #9
    Administrator ad4mg's Avatar
    Join Date
    Feb 2007
    Posts
    14,838
    Having spoken with Jeff by phone a number of times, I could hear him reciting that word for word in my head as I read it. The poor woman never had a chance!
    QAnon / GOP Republicans mentally lack the necessary intelligence to even tell a decent lie (Ex: A cabal of Satanic, cannibalistic pedophiles run a global child sex trafficking ring and conspired against former President Dotard dRUMPf during his term in office... Jewish space lasers, etc.). What in the hell makes anyone believe these melon heads can actually govern?

  10. #10
    "Island Bartender" KG4CGC's Avatar
    Join Date
    Mar 2007
    Location
    EM84ru, Easley SC
    Posts
    51,263
    See. Being an ass on the phone isn't the default but for some reason, and I hear this all the time from friends who have worked in customer service, too many people think they are supposed to yell and be abusive to the customer service rep on the phone when they call.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •