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Thread: Never buy a TomTom gps...

  1. #1
    SK Member (01/31/2015) KC2IFR's Avatar
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    Never buy a TomTom gps...

    The screen on my tomtom got broke and tomtom will NOT fix it because its out of warranty. Read the following about that bullshit company.
    https://getsatisfaction.com/tomtom/t...under_warranty

    Bill

  2. #2
    Island Canuck VE7DCW's Avatar
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    A friend of mine had a Tom Tom GPS unit and went through 2 consecutive units that had problems relating to the units failing to acquire any satellite signals.... I recommended trying out any of the Garmin products....I use a Garmin in my van, it's 2 years old and i've had no problems....... he's now a Garmin person as well :)
    Why,driving into a brick wall at 60 miles per hour, would I expect it not to hurt!

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  3. #3
    SK Member (01/31/2015) KC2IFR's Avatar
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    I did buy a Garmin....works great....but Im stuck with a $600 tomtom with a busted screen................

  4. #4
    SK Member (01/31/2015) KC2IFR's Avatar
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    BTW.....from what I can find.......tomtom is a Dutch company..........

  5. #5
    Pope Carlo l NQ6U's Avatar
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    Quote Originally Posted by KC2IFR View Post
    BTW.....from what I can find.......tomtom is a Dutch company..........
    Looks like you're right, it's based in Amsterdam. Maybe you can convince Cor to go have a little talk with them.
    All the world’s a stage, but obviously the play is unrehearsed and everybody is ad-libbing his lines. Maybe that’s why it’s hard to tell if we’re living in a tragedy or a farce.

  6. #6
    Orca Whisperer PA5COR's Avatar
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    We have a standard 2 year warranty here, my parents in law have one in their camper, i just "use"their software on my HTC TyTn 2 phone for TomTom.

    If it is out of warranty, the dealer should still be able to replace the broken screen, for a price off course...
    I'm a member of the largest consumer union here, won some cases against large companies with Dutch and EU law in use here, even after the warranty runs off the product should have a certain lifespan you can expect it to function good.

    Our law is simple, for articles that have a longer lifespan as the warranty, the producer of the goods has to repair the article in the rest of that time and pay part of the repair costs.

    Example: our new Samsung US model freezer fridge of 1100 euro is expected to have a normal lifespan of 10 years minimum according the law, so if it breaks down after 4 years after the warranty and must be repaired the cost of repair is 40% for me 60% for Samsung.
    If the fridge is a total loss i can claim 60% of the 1100 euro's back.

    Most companies don't like bad reputation, you can also play in that telling them you will leave lots of bad reputation on the net for your borked TomTom machine...

    Can't speak for USA consumer law though, so get informed about your rights.
    The UK has the same rules and the small claims court for this.
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    Orca Whisperer kf0rt's Avatar
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    I just threw away a 4 year old Garmin that failed just after 2 years. The touch part of the touchscreen failed and it was cheaper to buy a new unit than to fix the old one. The new one does a lot more, too.

    GPS: just another one of those throw-away things.

  8. #8
    SK Member Feb 2017 W4GPL's Avatar
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    I just use Google Navigation on my phone nowadays.. I think stand alone GPS units will soon be a relic.

  9. #9
    Administrator N8YX's Avatar
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    Quote Originally Posted by W4GPL View Post
    I just use Google Navigation on my phone nowadays.. I think stand alone GPS units will soon be a relic.
    This right here. I was considering a Zumo 550 for each of our motorcycles...but our RazrMaxx phones do everything that the Garmin unit does with the exception of XM radio. If I want to listen to music, I can stream Pandora - or use the phone's 32GB combined interna/SDRAM storage to house a bunch of MP3 files.
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  10. #10
    Orca Whisperer
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    Quote Originally Posted by W4GPL View Post
    I just use Google Navigation on my phone nowadays.. I think stand alone GPS units will soon be a relic.
    Same here. I even use it for the couple of times I've been out Geocaching.
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