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Thread: Best Buy is really trying

  1. #1
    Silent Key Member 5-25-2015 W1GUH's Avatar
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    Best Buy is really trying

    Wow....Best Buy is really trying....what a difference!

    Went in to my local Best Buy yesterday for printer ink. When I got there it was taking me a while to find the piece of paper I'd written the numbers on and before I could find it someone asked me if I need help and immediately showed me what I needed. She had shown up almost instantly.

    Anyone else finding goodness like this for this season?
    If it's a war on drugs, then free the POW's.

  2. #2
    Whacker Knot WØTKX's Avatar
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    I find the attention cloying. Leave me alone, I'll find you if I need help.

    Was in retail for years. That shit drives me to buy from Amazon.
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  3. #3
    Fertility Shaman KB2SFH's Avatar
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    Quote Originally Posted by WØTKX View Post
    I find the attention cloying. Leave me alone, I'll find you if I need help.

    Was in retail for years. That shit drives me to buy from Amazon.
    I don't mind being asked if I need help, either I do or I don't and politely decline. It's the entire store staff swooping down on me like hungry seagulls after that, that pisses me off
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  4. #4
    La Rata Del Desierto K7SGJ's Avatar
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    Quote Originally Posted by KB2SFH View Post
    I don't mind being asked if I need help, either I do or I don't and politely decline. It's the entire store staff swooping down on me like hungry seagulls after that, that pisses me off
    Boy, aint that the truth. Some of the stores are like going to a used car lot. Every one wants to be the one to sell you something, even the janitor.
    A clear conscience is usually a sign of a bad memory

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  5. #5
    Whacker Knot WØTKX's Avatar
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    They don't have any choice. Their jobs depend on being annoying.

    Remember, I was in RS management. Customers are "just" a revenue stream.

    Which is crap, but it's the way management is trained.
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  6. #6
    Silent Key Member 5-25-2015 W1GUH's Avatar
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    I hate that cloying, too. This wasn't an example of that. In the past, it was next to impossible to get help at this particular Best Buy...sometimes I got the impression that they just didn't want in-person customers. The floor people were few and far between and those that you saw were always busy with customers. OK if you like browsing without being hassled...intolerable when you're ready to buy something that you can't just take to check-out.

    This was a case of Best Buy recognizing this and hiring extra help on the floor. I'm SURE that that nice lady would've gotten lost if I'd responded...no thanks, I'm good.

    But I appreciate what you're saying about being pestered. FWIW, even RS people lately have respected my declination of thier help. A simple, "no, thank you" has always worked well.
    If it's a war on drugs, then free the POW's.

  7. #7
    SK Member Feb 2017 W4GPL's Avatar
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    I just bought a TV from them.. I went in there, I was asked if I needed help.. I declined for the moment, flagged her down again when I had a question, she was very knowledgeable -- sold me the TV and that was that. A fairly positive experience, no fuss or muss, just the right level of customer service. I would have normally made such a purchase from Amazon, but I wanted it right then and there.

  8. #8
    Conch Master W2NAP's Avatar
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    no best buy here...

    one about 20 miles east.. and another idk 30 miles southwest.

    I aint been in one of them things in prob 4 years now..
    I AM THE VOICE OF THE VOICELESS!

  9. #9
    Whacker Knot WØTKX's Avatar
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    Quote Originally Posted by W4GPL View Post
    I just bought a TV from them...
    So, you bought that 70" monster of your dreams?
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  10. #10
    La Rata Del Desierto K7SGJ's Avatar
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    My wife lives in mortal fear of 70" ..................never mind.
    A clear conscience is usually a sign of a bad memory

    RIP ALBI-W3MIV RIP RUSS-W5RB RIP BOB-VK3ZL





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