Page 1 of 2 12 LastLast
Results 1 to 10 of 20

Thread: Best Buy is really trying

  1. #1
    Silent Key Member 5-25-2015 W1GUH's Avatar
    Join Date
    Aug 2008
    Location
    NYC
    Posts
    10,471

    Best Buy is really trying

    Wow....Best Buy is really trying....what a difference!

    Went in to my local Best Buy yesterday for printer ink. When I got there it was taking me a while to find the piece of paper I'd written the numbers on and before I could find it someone asked me if I need help and immediately showed me what I needed. She had shown up almost instantly.

    Anyone else finding goodness like this for this season?
    If it's a war on drugs, then free the POW's.

  2. #2
    Whacker Knot WØTKX's Avatar
    Join Date
    Aug 2008
    Location
    Lakewood, CO
    Posts
    26,758
    I find the attention cloying. Leave me alone, I'll find you if I need help.

    Was in retail for years. That shit drives me to buy from Amazon.
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  3. #3
    Fertility Shaman KB2SFH's Avatar
    Join Date
    May 2009
    Location
    Rahway, NJ
    Posts
    551
    Quote Originally Posted by WØTKX View Post
    I find the attention cloying. Leave me alone, I'll find you if I need help.

    Was in retail for years. That shit drives me to buy from Amazon.
    I don't mind being asked if I need help, either I do or I don't and politely decline. It's the entire store staff swooping down on me like hungry seagulls after that, that pisses me off
    First licensed October 31, 1994 as No Code Technician
    Upgraded to General in April, 2006 WITH CODE
    Upgraded to EXTRA written on May 12, 2007

    ARRL Life Member

    73 DE KB2SFH
    (5 WPM EXTRA AND PROUD OF IT!!!)
    BE PROUD OF YOUR CALL SIGN, YOU EARNED IT!!!





  4. #4
    La Rata Del Desierto K7SGJ's Avatar
    Join Date
    Feb 2010
    Location
    The Desert
    Posts
    16,791
    Quote Originally Posted by KB2SFH View Post
    I don't mind being asked if I need help, either I do or I don't and politely decline. It's the entire store staff swooping down on me like hungry seagulls after that, that pisses me off
    Boy, aint that the truth. Some of the stores are like going to a used car lot. Every one wants to be the one to sell you something, even the janitor.
    A clear conscience is usually a sign of a bad memory

    RIP ALBI-W3MIV RIP RUSS-W5RB RIP BOB-VK3ZL





  5. #5
    Whacker Knot WØTKX's Avatar
    Join Date
    Aug 2008
    Location
    Lakewood, CO
    Posts
    26,758
    They don't have any choice. Their jobs depend on being annoying.

    Remember, I was in RS management. Customers are "just" a revenue stream.

    Which is crap, but it's the way management is trained.
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  6. #6
    Silent Key Member 5-25-2015 W1GUH's Avatar
    Join Date
    Aug 2008
    Location
    NYC
    Posts
    10,471
    I hate that cloying, too. This wasn't an example of that. In the past, it was next to impossible to get help at this particular Best Buy...sometimes I got the impression that they just didn't want in-person customers. The floor people were few and far between and those that you saw were always busy with customers. OK if you like browsing without being hassled...intolerable when you're ready to buy something that you can't just take to check-out.

    This was a case of Best Buy recognizing this and hiring extra help on the floor. I'm SURE that that nice lady would've gotten lost if I'd responded...no thanks, I'm good.

    But I appreciate what you're saying about being pestered. FWIW, even RS people lately have respected my declination of thier help. A simple, "no, thank you" has always worked well.
    If it's a war on drugs, then free the POW's.

  7. #7
    SK Member Feb 2017 W4GPL's Avatar
    Join Date
    Jan 2008
    Location
    DM79ms
    Posts
    8,660
    I just bought a TV from them.. I went in there, I was asked if I needed help.. I declined for the moment, flagged her down again when I had a question, she was very knowledgeable -- sold me the TV and that was that. A fairly positive experience, no fuss or muss, just the right level of customer service. I would have normally made such a purchase from Amazon, but I wanted it right then and there.

  8. #8
    Conch Master W2NAP's Avatar
    Join Date
    Mar 2008
    Location
    W2NAP
    Posts
    5,942
    no best buy here...

    one about 20 miles east.. and another idk 30 miles southwest.

    I aint been in one of them things in prob 4 years now..
    I AM THE VOICE OF THE VOICELESS!

  9. #9
    Whacker Knot WØTKX's Avatar
    Join Date
    Aug 2008
    Location
    Lakewood, CO
    Posts
    26,758
    Quote Originally Posted by W4GPL View Post
    I just bought a TV from them...
    So, you bought that 70" monster of your dreams?
    "Where would we be without the agitators of the world to attach the electrodes
    of knowledge to the nipples of ignorance?" ~ Professor "Dick" Soloman



  10. #10
    La Rata Del Desierto K7SGJ's Avatar
    Join Date
    Feb 2010
    Location
    The Desert
    Posts
    16,791
    My wife lives in mortal fear of 70" ..................never mind.
    A clear conscience is usually a sign of a bad memory

    RIP ALBI-W3MIV RIP RUSS-W5RB RIP BOB-VK3ZL





Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •