Well, I don't know if the guy was hunting for passwords, or was hunting for naughty bits (wink wink nudge nudge ya know what I mean?), or was planning to plant something. Or just was nosy.

But there is NO way you can tell me that replacing a bad router requires a personal inspection of the individual computers. And trying to tell me (via the boss, who unfortunately has a tendency to defer to implied authority) that this is an FCC requirement was absurd.