Quote Originally Posted by N2NH View Post
You forgot to start with "Hello."

Had AT&T for nearly 5 years and don't miss it. Phones broke before the contract was up. They always refused to replace it under the terms of the insurance instead insisting on a new contract and insisting on using the new phone for an extra year. I could turn a corner and go from 5 bars to zero in an instant losing the call. Knew 4 places like that. The last year, most calls lasted under 2 minutes. They always got cut off and I rarely saw 4 bars let alone 5.

Verizon? Not much better. Gonna try PCS Metro or T-Mobile next time. Something has to be working. I actually see other people talking on their phones. Sometimes in an elevator!
I had AT&T when they were still the original AT&T Wireless. Never a major problem.

Then the original AT&T Wireless got bought out by Cingular. Billing issues. Corporate discount disappeared with no explanation... even was told I didn't have one, although right after that phone call it came back. General aggravation.

When they told us that the older network we were on were being phased out, and that we had to get new phones... and a mandatory 2 year contract... and our billing would double, since our "old plan" no longer existed... and we found out that their 'new' towers didn't work too well from the home we'd just bought (this was about 4 years ago)... we switched to Verizon Wireless.

And then they refused to discontinue service. Ended up charging us for an extra month on each phone. Thought I had THAT straightened out, then started getting more bills... for some 'administrative fee.' They threatened to take us to court. I told them to show proof we owed the money. They sent a copy of the bill with no further documentation. Spoke with the local magistrate, he told me that if they walked into his courtroom with only that, they would lose and get laughed at. Never heard from Cingular again.

Now that they've bought the rest of the old AT&T, and renamed themselves, we keep getting letters begging us to come back. Well, as long as they want to keep spending the money, I'll take their junque mail... and compost it.