Just another day at the support desk
I got up this morning and found a note on the kitchen table:
As soon as you went to bed last night, my computer went black as though I had put it to sleep. I was trying to get the WiFi to come back on and in between tries the screen went black. I checked the power cord and and plug [it's a laptop, BTW]. If there is something you can do in the morning, please do.
When I looked at it this morning, the power on LED was not lit. So, I pushed the on button and, sure enough...