W3WN
06-07-2016, 10:15 PM
Well, this is going to be interesting...
My friend Bill W3WH is laid up at home with a busted ankle. Since he wasn't doing anything else at the time, end of last week, he decided to process the Windows 10 upgrade on his Windows 8 HP laptop.
Turns out the video driver isn't compatible. But, since this is within the first 30 days, he can reverse it... right?
Well, that's a problem. You see, about a year or so ago, this laptop got dropped during a security screening (not by him). The machine itself is fine, but the screen... is shot. The left 60% or so of the screen is totally unreadable.
Since this happened, he's been running the machine in his shack with an external monitor. And that's the problem... Win X is not recognizing the monitor on the external video part.
So how the f&*#(@*^!+k do I undo Win X when I can't see what the hell I'm doing? Any suggestions welcome.
Now the good news... Bill has another machine running now. I fixed up a Dell OptiPlex 760 for him, ironically running Win X, so he's back up and running. But outside of taking the laptop apart, removing the hard drive, and putting into a USB hard drive cradle which I'll have to buy... I have to figure out some way of getting the machine's external video back, at least long enough to get the data off of it.
(And yes, he does have a backup via Carbonite. For most of his stuff, but he's not sure that his N3MJP logs are backed up through that. Something that we will address in the future... for right now, I have to presume that he has nothing backed up and proceed from that premise)
My friend Bill W3WH is laid up at home with a busted ankle. Since he wasn't doing anything else at the time, end of last week, he decided to process the Windows 10 upgrade on his Windows 8 HP laptop.
Turns out the video driver isn't compatible. But, since this is within the first 30 days, he can reverse it... right?
Well, that's a problem. You see, about a year or so ago, this laptop got dropped during a security screening (not by him). The machine itself is fine, but the screen... is shot. The left 60% or so of the screen is totally unreadable.
Since this happened, he's been running the machine in his shack with an external monitor. And that's the problem... Win X is not recognizing the monitor on the external video part.
So how the f&*#(@*^!+k do I undo Win X when I can't see what the hell I'm doing? Any suggestions welcome.
Now the good news... Bill has another machine running now. I fixed up a Dell OptiPlex 760 for him, ironically running Win X, so he's back up and running. But outside of taking the laptop apart, removing the hard drive, and putting into a USB hard drive cradle which I'll have to buy... I have to figure out some way of getting the machine's external video back, at least long enough to get the data off of it.
(And yes, he does have a backup via Carbonite. For most of his stuff, but he's not sure that his N3MJP logs are backed up through that. Something that we will address in the future... for right now, I have to presume that he has nothing backed up and proceed from that premise)